Professional Development

Business Writing Basics

This seminar is designed as a hands-on opportunity for you to improve your basic business writing effectiveness.  The techniques used in the workshop will enable you to write effective instructions, summaries, evaluations, letters, memos and emails. It will cover commonly misused vocabulary words, basics of sentence structure, punctuation, tone, meaning and voice.

Dealing with Diversity

Diversity has been a topic of discussion for well over a decade.  During this time diversity has undergone a major transition for an evaluation of cultural differences to an understanding that all individuals are different in some way.  The purpose of this seminar is to provide the participants with a better understanding of what diversity is and what it is not, to increase awareness of values, attitudes and behaviors and the impact these have on others, and to help in developing solutions to diversity problems in the workplace.

The Professional Supervisor

This workshop is designed to provide training for new as well as seasoned supervisors.  Topics include the role of the supervisor,  the planning process, working as a team, communication, motivation, delegation, resolving conflicts, basics of discipline.  Join us for this dynamic experience.

Notary Public

This workshop is your best opportunity to learn up-to-date notary laws and to have all of your questions answered.  The seminar will review:

• What to do with records when you are no longer a notary
• How to follow identification and seal standards
• Your legal duties as a notary
• What the law allows and requires of you.

Training Tips and Tools

Are you a trainer? Do you have to provide training in your current position?  Are you interested in becoming a trainer?  This class will teach you basics of how to be an effective and stimulating trainer.  You will learn how adults learn best, how to design a training module, use of visual aids and games to enhance your trainings.  Join us for this interesting and innovative experience!

Taking on Workplace Change

Whether you are changing locations, staff or bosses managing change will make the transition much smoother.  While change communication is only a part of change management it is critical to the process.  Research shows that the biggest reason for resistance to change is a lack of understanding of what the change is and why it is happening.  In any change initiative, employees want to know how the change will affect them.  Attending this seminar will provide information and insight into making the most of change.

The Indispensable Assistant

A productive and organized assistant is indispensable to any organization.  This workshop will provide you with tips and techniques that will make you even more valuable than before. You will learn key organizational skills such as managing your time and reducing work-related stress.  Diplomatic ways to assert yourself will be discussed.